Betty Haralambous, Infoxchange
This paper will demonstrate on how Information Communication Technology (ICT) can be used as a primary tool to increase people's access to services and agencies.
Infoxchange Australia's mission is Technology for Social Justice. It offers services to the not-for-profit sector that stretch from computer recycling and Internet Service Provision to database and online information/content management to web site design and hosting to a wide curriculum of computer training. Over the last decade it has become focused on the delivery of a wide range of Information and ICT solutions for community building purposes. It has become an active player in developing public, private and non-government partnerships to this end, and has an impressive track record in successfully using IT means for social justice outcomes. The emphasis is with interactivity and two-way communication flow.
Some Intranets we have built show that ICT can be used as a primary tool to deliver services to carers and consumers effectively. In this conference we will present respite Intranets.
Respite South West is an intranet site designed to improve communication and access to information for all people with an interest in respite issues living in South West Victoria. http://www.respitesouthwest.org.au/
Respite North is a community focused Internet site providing respite information. The site is coordinated by the Northern Metropolitan Region Respite Network. http://www.infoxchange.net.au/respitenorth/
Respite West is a network of respite providers in the western metropolitan region of Melbourne. The network has been established to address the planning and co-ordination of respite provision in the area. http://www.respitewest.infoxchange.net.au/
Through respite Intranets Infoxchange Australia has shown that ICT can be used as a critical tool to deliver services and information effectively to customers and member agencies.
http://www.infoxchange.net.au